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Mon-Fri: 10am – 7pm Sat & Sun: 11am – 5pm
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+206 525 2266
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Privacy Policy

Effective Date: March 31, 2026

 

Elite Synergy, Inc. (doing business as “GoEBITS”) (“we,” “us,” or “our”) operates the website https://goebits.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or use our services.

1. Information We Collect

We may collect the following information through our website:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Message or service request details
  • Device and repair information submitted through booking forms

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interactions on the Site
  • Referral sources

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests
  • Schedule and manage repair appointments
  • Provide customer support
  • Send updates, confirmations, or service-related communications
  • Improve website performance and user experience
  • Run marketing and advertising campaigns

3. Analytics & Tracking Technologies

We use third-party tools including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook/Instagram) Pixel
  • Microsoft Clarity (or similar tools)

These tools help us understand how users interact with our Site and improve our services.

4. Cookies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Improve functionality and performance
  • Support advertising and remarketing

You can control cookies through your browser settings. By using our Site, you consent to our use of cookies.

5. Email & Marketing

If you provide your email, we may send:

  • Appointment confirmations
  • Service updates
  • Promotional offers

You can unsubscribe at any time using the link in our emails.

We use Mailchimp to manage email communications.

6. Third-Party Services

We may share your information with trusted third-party services, including:

  • Mailchimp (email marketing)
  • Square (payment processing, in-store)
  • Acuity Scheduling (appointment booking)
  • Bluehost (hosting provider)

We do not sell your personal information to third parties.

7. Data Retention

We retain customer and inquiry data for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations

8. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data (where applicable)

To make a request, contact us at:
📧 [email protected]

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

10. Security

We take reasonable measures to protect your information, but no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

Elite Synergy, Inc. (DBA GoEBITS)
5214 University Way NE
Seattle, WA 98105
United States

📧 [email protected]
📞 206-525-2266
🌐 https://goebits.com/contact/